M-PANELS INCENTIVE POLICY

m-panels a unit of m360 Research Services (hereinafter "m-panels") invites potential respondents to participate in various activities including market research surveys (online, telephonic, face-to-face etc.) on healthcare related topics. The survey-participants (here "Respondents") may, at the sole discretion of m-panels, be compensated for their participation in these surveys through reward points/cash-equivalent honorarium/gift or gift-card/service requests (here "Incentive"). The rules determining the incentive program are given below and m-panels reserves the right to alter the terms of the program or terminate it without any prior notice. These general rules will operate along with any terms and conditions specified in the invitation to participate.

Participation Criteria:

Wherever specifically mentioned, m-panels will pay an Incentive to the invited Respondent for successfully participating in its activities. A successful participation in any activity requires the Respondent to give responses to questions (wherever required) with honesty and to the best of their ability and complete the activity to the end as required. No incentive (if applicable) will be given to the Respondent in the below circumstances:

For completing only the screener section or having your responses end up in an "over-quota/full-quota" will not qualify the Respondent for an Incentive (if applicable), unless it is specified elsewhere in our communication with you in the corresponding invitation.
For misrepresenting your identity/credentials/workplace/job-title/role/specialization or in general your suitability for participating will result in your forgoing of the due incentive. You shall also be barred from receiving further invitations to participate if a pattern of misrepresentation is noticed.
In Surveys requiring single participation, if a Respondent participates multiple times, only one completion will be counted and paid accordingly. If a pattern of deliberate malfeasance emerges, the Respondent will be barred from future participation.
If the responses in a survey are noticed to be patently inaccurate or are inconsistent then the incentive amount may be forfeited.
In cases of "speeding" i.e. where the responses are found to be randomly or selected in a pattern to result in completing the survey in a minimum possible time, the incentive will be forfeited.

Incentive Types:

m-panels may choose to compensate the Respondents for their successful participation in any of the following ways or in any other way as may be determined at the time

Upon completion of each survey for which you are entitled to compensation, the amount earned will be shown to your m-panels Wallet. Typically, the compensation will be credited to your account 2 business days after you complete the survey
Incentives/honoraria redeemable either by Amazon gift card or pre-paid e-visa / Master e-gift cards
Any queries regards to survey compensation can be sent to support@m-panels.com OR call +1-844-260-8182 (EST business hours)

Liability:

In relation with their incentives, the Respondent is expected to comply with the tax / reporting rules of the appropriate authorities in the country of their residence / nationality / citizenship as applicable and m-panels will not be held liable for any breach of the same.

Compensation Provisions

NON-MEMBER RESEARCH PARTICIPANTS SPECIAL CONSIDERATION

In addition to all other sections of the Compensation Provisions as outlined on this page, specific consideration and requirements apply to those research participants who do not have a member account created with m-panels. Upon completion of a research survey, you will need to provide contact information, and healthcare professionals will be required to provide specific professional information. The professional information includes profession, specialty (if applicable), and medical school and graduation year (if applicable). Verification of this information will be required for the applicable compensation to be paid out, and misrepresentation of credentials will disqualify you from collecting the applicable compensation. If m-panels is unable to independently verify this information, you will be contacted by email to provide supporting documentation. If contacted, the requested documentation needs to be received by m-panels within 24 hours of request, and serve m-panels verification needs, or compensation will not be provided.

ELIGIBILITY

Only one registration per respondent is permitted. Violation may disqualify you from collecting the applicable compensation and result in you being banned from participating in future surveys. If you have previously registered and just need to update to a new email address, please log on and update your email in the Account section.
Misrepresenting your identity, or any other information when registering or answering surveys, will disqualify you from collecting the applicable compensation and may result in you being banned from participating in future surveys.
- HealthCare Professionals: Only currently practicing healthcare professionals are eligible to participate in market research surveys. Misrepresentation of your credentials will disqualify you from collecting the applicable compensation and may result in you being banned from participating in future surveys.
- Non-Healthcare Professionals: Misrepresentation of your health status or treatments, or those of a family member, will disqualify you from collecting the applicable compensation and may result in you being banned from participating in future surveys.
Invitations are personal to you and may not be forwarded to others unless explicitly authorized in the email invitation.
We pay compensation only once to each individual who completes the entire survey; please do not complete the survey multiple times.
All surveys include several screening questions which determine the eligibility to complete the main questionnaire. Compensation is not offered for the screening portion of the survey.
m-panels has the right to invite or not invite potential participants in its sole discretion.
All survey responses are to be true and accurate to the best of your knowledge; providing false or misleading responses will result in forfeiture of compensation for that survey and banning from future participation.

M-PANELS WALLET

An m-panels Wallet account will be set up for you automatically upon completion of the first survey that includes this option. Upon completion of the survey, you will be redirected to the “m-panels Wallet” page.
Upon completion of each survey for which you are entitled to compensation, the amount earned will be shown to your m-panels Wallet. Typically, the compensation will be credited to your account 2 business days after you complete the survey. In some instances, crediting will require additional time beyond 2 business days and the length of time required to credit compensation to your account may vary. Participation for studies completed in-person at an m-panels facility or partner facility, such as interviews or focus groups, may be compensated at the conclusion of the in-person event by check or cash instead of through m-panels Wallet.
You are responsible for notifying m-panels if you do not receive compensation that you believe you have earned within 6 months of completion of the applicable survey. Failing to do so may result in the waiver of your compensation.
Earned compensation is available for distribution immediately upon it being credited to your m-panels Wallet. Except as set forth below, the compensation will remain in your account until you request a distribution.
You may request a distribution of credited compensation by [selecting "Request a Payment" from the "m-panels Wallet" page]. You may elect to distribute some or all of the balance in your m-panels Wallet by using the options as set forth on the "Payment Request" page. Distribution options vary by country. m-panels reserves the right to change or otherwise restrict the availability of distribution options from time to time.
Distributions will be made to the individual m-panels Wallet account owner set forth in m-panels records. m-panels cannot issue Amazon/ E-Visa/ Master card to other parties or in the name of a practice or any other organization, including charitable organizations.
Compensation is issued in the currency noted in the survey invitation and m-panels Wallet.
You are responsible for the accuracy of distribution instructions. m-panels shall not be liable for any losses suffered due to any errors in the distribution of compensation due to incorrect payment details that you provide to m-panels.
You are responsible for the confidentiality of your account information. If a third party uses your account to withdraw your balance without your consent, m-panels has no liability for refunding or replenishing your balance.
m-panels reserves the right to:
1. quarantine or cancel your m-panels Wallet balance, in whole or in part, if it suspects fraud, foul play or any breach of our Terms of Use.
2. amend or withdraw any compensation credited to your account in error.
3. close your m-panels Wallet account if it has been inactive for a period of 6 months from the date of the last distribution or the last survey completion, whichever is the most recent. All funds in a closed m-panels Wallet account will either be forfeited or, if you're based in the US, a monthly dormant account fee of $5 will be applied.
4. adjust incentive amounts at any time without prior notice.

Any questions or concerns regarding your m-panels Wallet account should be sent to support@m-panels.com

TAXES/LEGAL

You are solely responsible for declaring any taxes, if due, to your local financial authorities as a result of compensation that you receive. You acknowledge that we may supply information to taxing agencies at the request of those agencies. m-panels will not be liable for any taxes or for providing any assistance on tax matters.
You acknowledge and agree that any payment made to you is fair value for your participation, is made on an arm's length basis and you explicitly agree that it is not an inducement for you to:
- Healthcare Professionals: prescribe any medical treatment, nor promote or deliver any medical product or service, or otherwise modify your behavior in any way related to the delivery of care.
- Non-Healthcare Professionals: inquire about or receive any medical treatment, nor promote or receive any medical product, service or provider, or otherwise modify your behavior in any way related to your current medical care. Please consult your Physician before making any changes to your current medical care, treatments, diet or exercise.
Healthcare Professionals: As required by disclosure laws and regulations in various jurisdictions, m-panels may be obligated to report payments made to you for your participation in our marketing research and other programs. By your participation in these programs, you permit us to disclose your earned compensation and other applicable payments as appropriate to comply with such requirements.